Terms & Conditions


You must book your place in advance of the course start date.  We can then prepare the materials and arrange an appropriate space.

Please refer to our Booking Policy.


Dress Code

You don't need to wear formal business clothing, however please ensure your clothing is appropriate to a classroom environment.



You should be punctual for training sessions because some courses use accelerated learning methods, making punctuality essential.



Delegates are expected to participate in all activities during the training session.  Everyone needs to play an active role in group discussions in order to fulfil the course requirements.



Delegates are expected to behave respectfully during training sessions. It is important to create an environment conducive to learning.