ISO 9001 is a Quality Management System that demonstrates an organisation is working to the highest standards. It is a framework of policies, procedures and processes documented and actively used as part of the every day running of the organisation. Every employee is responsible for the maintenance of the organisation’s ISO 9001 Quality Management System. This course offers an overview of ISO 9001 to help employees identify their part in maintaining the standard.
✅ Online: This course is delivered via the Digital.Lorators Online LMS.
- Lesson 1 About ISO 9001
- Lesson 2 Documents and Audits
- Lesson 3 Resources and the Working Environment
- Lesson 4 How You Work
- Lesson 5 Checking, Customers and Performance Evaluation